Shift planning
Coverage, peaks, last-minute absences, fairness and swaps: how you actually decide who works when.
26 articles · page 3 of 3
Shift preferences are not a perk: they are how you stop firefighting
Half of last-minute absences and swaps come from constraints people had and nobody asked about. Collecting preferences pays for itself, and here is why.
Weekends and traffic peaks: coverage that follows customers, not habits
At 5pm on Saturday your store is a different store, yet the rota is often the same as Tuesday's. How to map real flows and shape coverage to match.