Blog
Shifts, retail, surprises and organisation: field notes for anyone managing people in stores or on the ground.
62 articles · page 6 of 6
Weekends and traffic peaks: coverage that follows customers, not habits
At 5pm on Saturday your store is a different store, yet the rota is often the same as Tuesday's. How to map real flows and shape coverage to match.
Excel for shifts: where it still holds (and where it starts to cost you)
The spreadsheet is the right starting point for almost everyone. Then the team grows and the hidden cost overtakes a software subscription. The signals to watch.